Policies

Editorial Policy

All content reviewed against official ASFINAG sources. No sponsored content or paid placements.

Accuracy and Updates

Prices and regulations set by ASFINAG and subject to change. Review content at least annually. Always verify at asfinag.at before purchasing.

Independence

No commercial relationship with ASFINAG or any reseller. We do not sell vignettes.

Limitations

• We do not sell vignettes.
• We do not provide legal representation.
• We cannot intervene in ASFINAG disputes.
• We are not responsible for decisions based on our content.
• Special toll prices are indicative only.
• We do not provide real-time traffic information.
• We are not responsible for post-review ASFINAG changes.
• We do not guarantee third-party information accuracy.

Appeals Information

To appeal a vignette fine: submit written appeal to the relevant Austrian district administrative authority within four weeks. Include purchase confirmation and vehicle documents. For digital vignette errors, contact ASFINAG first.

1. Identify issuing authority from penalty notice.
2. Gather evidence: purchase confirmation, registration documents.
3. Submit written appeal within four weeks.
4. Include copies of all supporting evidence.
5. Await authority decision.
6. If rejected, consider Administrative Court appeal.
7. For digital vignette issues, contact ASFINAG directly first.
8. For significant fines, seek legal advice.

Complaints

Email [email protected]. Acknowledged within 5 business days, resolved within 20.